Privacy Policy

Last updated: [07/07/2026]

This Privacy Policy explains how Hakeemify ("Hakeemify", "we", "us" or "our") collects, uses, shares and protects personal information when you visit our websites, create an account, or use our software products and services (together, the "Services"). By using the Services, you agree to the practices described here.

• Data controller: Hakeemify
• Registered address: House-01/02, Road-02, Bosila City Dev. Ltd., Mohammadpur, Dhaka-1207
• Contact: info@hakeemify.com · +8801971922202

1. Information we collect

Information you provide to us:

• Account information — your name, email address, phone number, business name and password when you register.
• Order and billing information — the products and plans you buy and your billing details. Payments are processed by our payment providers; we receive confirmation of your purchase and limited billing information, but we do not collect or store your full card or bank account numbers (see Section 5).
• Content and data you submit — information you enter into a product to use it (for example, records, contacts, files or settings). For products where you upload your own business data, you control that data and we process it to provide the product.
• Communications — messages, support requests and feedback you send us.

Information we collect automatically:

• Usage and device data — IP address, browser type, device and operating system, pages viewed, referring pages, and actions taken in the Services.
• Cookies and similar technologies — see Section 4.

2. How we use your information

We use personal information to:

• provide, operate, secure and support the Services and your account;
• process orders, subscriptions, renewals and refunds;
• deliver products and provision access after payment;
• communicate with you about your account, purchases, security and service updates;
• send marketing or promotional messages where you have opted in, and where you can opt out at any time;
• understand and improve how the Services are used;
• detect, prevent and address fraud, abuse and security issues; and
• comply with our legal and regulatory obligations.

3. Legal bases and consent

Where applicable law requires a legal basis, we rely on: performance of our contract with you (to provide the Services you purchase); your consent (for optional marketing, and for non-essential cookies and tracking); our legitimate interests (to secure and improve the Services); and compliance with legal obligations. You can withdraw consent at any time where consent is the basis.

4. Cookies, analytics and advertising tools

We and our providers use cookies and similar technologies for essential site functionality, to remember your preferences, to analyse usage, and — where you consent — for measurement and advertising. These currently include:

• Google Analytics — to measure and understand how visitors use our sites.
• Meta Pixel (Facebook) — to measure the performance of our own advertising and website conversions.

You can control cookies through your browser settings and, where shown, through our cookie banner. You can opt out of Google Analytics using Google's opt-out tools and manage Meta's ad settings in your Facebook account. Disabling some cookies may affect how the sites work.

5. Payments

Payments are handled by our authorised third-party payment providers, and for some products or regions by a Merchant of Record (for example, Paddle, AamarPay) that acts as the seller of record for that transaction. These providers collect and process the payment details you enter directly through their secure systems and use that information under their own privacy policies. We do not store your full payment card or bank details on our systems.

6. How we share information

We do not sell your personal information. We share it only as needed to run the Services:

• Service providers who work on our behalf — hosting and cloud infrastructure, payment providers and Merchant-of-Record partners, analytics providers, email and SMS delivery providers, and customer-support tools — under obligations to protect it.
• Platform integrations you choose to connect — where you use a product to connect to a third-party platform, data is shared with that platform at your direction and under its policies.
• Legal and safety — where required by law, regulation or legal process, or to protect the rights, safety and property of Hakeemify, our users or others.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

7. Data retention

We keep personal information for as long as your account is active and as needed to provide the Services, then only as long as necessary for the purposes described here or as required by law. When you cancel a subscription, we retain the associated account and product data for 30 days to allow reactivation or export, after which it is deleted or anonymised, unless a longer period is required by law. [Adjust this period to match each product's actual practice.]

8. Security

We use technical and organisational measures — including encryption in transit (SSL/TLS), access controls and reputable hosting — designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account credentials confidential and notify us of any suspected compromise.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, update, delete, restrict or object to the processing of your personal information, to receive a copy of it, and to withdraw consent. You can exercise these rights by contacting info@hakeemify.com; we will respond in line with applicable law. You can also update most account details in your dashboard, and unsubscribe from marketing messages using the link in those messages.

10. International transfers

We are based in Bangladesh, and our providers may process information in other countries. Where information is transferred across borders, we take steps consistent with applicable law to protect it.

11. Children

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact info@hakeemify.com and we will delete it.

12. Third-party links

Our sites and products may link to third-party websites and services that we do not control. This Policy does not apply to them; please review their privacy policies before using them.

13. Changes to this Policy

We may update this Policy from time to time. We will revise the "Last updated" date and, for material changes, take reasonable steps to notify you. Continued use of the Services after changes take effect means you accept the updated Policy.

14. Contact us

For any privacy question or request:

Hakeemify — info@hakeemify.com — +8801971922202, House-01/02, Road-02, Bosila City Dev. Ltd., Mohammadpur, Dhaka-1207