Terms of Service
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Terms of Service
Last updated: [07/07/2026]
These Terms of Service ("Terms") govern your access to and use of the websites, software products, applications, browser extensions, developer tools, AI tools and related services (together, the "Services") provided by Hakeemify ("Hakeemify", "we", "us" or "our"). Please read them carefully. By creating an account, purchasing a subscription or product, or otherwise using the Services, you agree to these Terms and to our Privacy Policy and Refund & Cancellation Policy. If you do not agree, do not use the Services.
1. Who we are
Hakeemify is a software product company based in Bangladesh. We design, build and operate self-serve software products, including subscription-based SaaS platforms, browser extensions, developer tools, AI tools and automation products.
- Business name: Hakeemify
- Registered address: House-01/02, Road-02, Bosila City Dev. Ltd., Mohammadpur, Dhaka-1207
- Trade Licence: TRAD/DSCC/001114/2023
- TIN: 863905368990
- Email: info@hakeemify.com
- Phone: +8801971922202
2. Eligibility and accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter into a binding contract to use the Services. Some Services require an account. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at info@hakeemify.com if you believe your account has been accessed without authorisation.
3. The Services we provide
We provide digital software products on a self-serve basis. Depending on the product, access is delivered as a hosted (cloud) subscription, a downloadable or installable application or extension, an API, or on-demand access to tools. Each product's page describes its features, plans and pricing. We may offer free, trial, freemium or paid tiers, and the features available depend on the plan you select.
The Services are software products. They are not professional, advisory, legal, medical or financial services, and nothing in the Services constitutes professional advice.
4. Orders, pricing and payment
Prices for each product and plan are shown on the relevant product page and at checkout, and may be stated in Bangladeshi Taka (BDT) or another currency depending on your location and the product. Prices are subject to change, but changes will not affect an order you have already paid for during its current billing term.
Payment providers and Merchant of Record. Payments are processed by our authorised third-party payment providers. For some products or regions, a payment provider acts as the Merchant of Record (for example, Paddle). Where a Merchant of Record processes your transaction, that provider is the seller of record for that purchase: it takes your payment, issues your invoice or receipt, collects any applicable taxes, and handles the transaction under its own buyer terms in addition to these Terms. We do not receive or store your full card or banking details; these are handled by the payment provider under its own security standards.
Taxes. Prices may be exclusive of taxes unless stated otherwise. Where a Merchant of Record or applicable law requires it, the relevant taxes (such as VAT/GST) will be calculated and added at checkout and remitted by the responsible party.
5. Subscriptions, billing and auto-renewal
Subscriptions are billed in advance on a recurring basis for the billing cycle you select (for example, monthly or yearly). Unless you cancel before the renewal date, your subscription renews automatically for another billing cycle and the payment method on file (or with the payment provider) will be charged at the then-current price. We will make the renewal terms and price available to you before or at the time of purchase. You can cancel auto-renewal at any time as described in Section 6 and in our Refund & Cancellation Policy.
6. Cancellation and refunds
You may cancel a subscription at any time from your account dashboard or by contacting info@hakeemify.com. When you cancel, your subscription will not renew for the next cycle, and you will keep access until the end of the period you have already paid for. Refund eligibility, cancellation effects and how to request a refund are set out in full in our Refund & Cancellation Policy, which forms part of these Terms.
7. Delivery and access
Our products are digital and are delivered electronically. After a successful payment, access is provisioned automatically — typically within minutes — through your account, a license key, a download, or activation of the relevant application or extension, as applicable to the product. Delivery is complete when access, the license or the download is made available to you. If you do not receive access, contact info@hakeemify.com and we will resolve it.
8. Licence to use the Services
Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Services for your own internal or business purposes for the duration of your subscription or licence. We and our licensors retain all rights not expressly granted.
9. Acceptable use
You agree not to, and not to permit others to:
- use the Services in violation of any applicable law or third-party rights, or in violation of the acceptable use, messaging, anti-spam or platform policies of any provider the Services connect to;
- send unsolicited, bulk or unlawful communications, or use any Service to distribute spam, malware or deceptive content;
- reverse engineer, decompile, copy, resell, sublicense or create derivative works from the Services except as permitted by law;
- interfere with, overload, or attempt to gain unauthorised access to the Services, other accounts, or our systems;
- upload unlawful, infringing or harmful content, or use the Services to process data you do not have the right to process.
You are solely responsible for your use of the Services and for any content and data you submit, and for ensuring that your use complies with the laws that apply to you and your customers.
10. Your data and privacy
Our handling of personal data is described in our Privacy Policy. You retain ownership of the content and data you submit to the Services ("Your Data"). You grant us the limited rights necessary to host, process and display Your Data to provide and support the Services. You are responsible for the accuracy and legality of Your Data and for maintaining your own backups where a product does not provide them.
11. Intellectual property
The Services, including all software, source code, designs, text, graphics, trademarks and logos, are owned by Hakeemify or its licensors and are protected by intellectual property laws. These Terms do not transfer any ownership to you. "Hakeemify" and our product names and logos may not be used without our prior written permission.
12. Third-party services
The Services may integrate with or link to third-party products, platforms and services (for example, payment providers, messaging platforms, advertising platforms, analytics, or cloud hosting). We are not responsible for third-party services, and your use of them is governed by their own terms and policies. Where a Service helps you connect to a third-party platform, you are responsible for complying with that platform's rules.
13. Availability, changes and discontinuation
We work to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. We may modify, update, add or remove features, and we may suspend or discontinue a product. If we discontinue a paid product you are actively subscribed to, we will give reasonable notice and handle any refund of pre-paid, unused amounts in line with our Refund & Cancellation Policy.
14. Disclaimers
To the maximum extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will meet your requirements or produce any particular result.
15. Limitation of liability
To the maximum extent permitted by law, Hakeemify will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to your use of the Services. Our total aggregate liability arising out of or related to the Services will not exceed the amount you paid to us (or to the Merchant of Record for the relevant product) in the twelve (12) months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
16. Indemnification
You agree to indemnify and hold Hakeemify harmless from any claims, damages, liabilities and expenses (including reasonable legal fees) arising from your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.
17. Suspension and termination
We may suspend or terminate your access to the Services if you breach these Terms, if required by law, or to protect the Services, our users or third parties. You may stop using the Services at any time and cancel any subscription as described above. On termination, your right to use the Services ends; sections that by their nature should survive (including intellectual property, disclaimers, limitation of liability and governing law) will survive.
18. Governing law and disputes
These Terms are governed by the laws of Bangladesh, without regard to conflict-of-laws principles. We encourage you to contact us first at info@hakeemify.com to resolve any dispute informally. If a dispute cannot be resolved, it will be subject to the exclusive jurisdiction of the competent courts of Dhaka, Bangladesh. Where a Merchant of Record processed your purchase, that provider's buyer terms may also apply to disputes about that transaction.
19. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where changes are material, take reasonable steps to notify you. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
20. Contact us
Questions about these Terms? Contact us at:
Hakeemify — info@hakeemify.com — +8801971922202,
House-01/02, Road-02, Bosila City Dev. Ltd., Mohammadpur, Dhaka-1207